Privacy Policy

Last Updated: August 24, 2025

1. Information We Collect

Personal Information: When you create an account, we collect information such as your name, email address, phone number, and billing information. You may also provide additional profile information such as company, title, and trading preferences.

Usage Data: We automatically collect information about how you use our platform, including pages viewed, features used, search queries, and interaction patterns.

Technical Data: We collect technical information such as your IP address, browser type, device information, operating system, and referring URLs.

Communication Data: When you contact our support team or participate in community features, we collect the content of your communications.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your transactions and manage your account
  • Send you important account and service notifications
  • Provide customer support and respond to your inquiries
  • Improve our platform and develop new features
  • Analyze usage patterns and optimize user experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations and enforce our terms
  • Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party service providers who help us operate our platform, process payments, provide customer support, and deliver services.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

Consent: We may share your information with your explicit consent for specific purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain certain information for legal or regulatory purposes.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your personal information in a portable format
  • Restriction: Request restriction of processing under certain circumstances
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us through our support page. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our platform.

8. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards to protect your personal information.

10. Children's Privacy

Our service is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@stashgamma.com

Support: Contact Support